Shark RV2610WA AI Ultra 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, CleanEdge Technology, for Pet Hair, WiFi, Black/Silver (Renewed)

Love this machine. I’ve purchased 2! I donated the first one to the Elks Lodge I belong to in order help keep up with the floors. Worked so well I purchased a second one for my home. Great for those in between jobs. The app takes some patience to navigate, but is doable.The mop feature worked much better than I thought. Floors will streak if the pad gets too dirty. Recommend rinsing the pad each time you fill the tank.

I had such high hopes. I purchased because of the "sonic cleaning"....nope, not really sonic at all. Just some side to side motion which my previous unit did not do, so better there, but thats where it ends.The map programming on this unit is awful. Its "360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path"...is a joke. The mapping features are elementary at best. My other unit (a DreameTech) does much better mapping and you can track it on the APP. You cannot track where this Shark unit has been at all and as i stand here watching it perform, it's just super random in where it decides to mop/vacuum.Obstacle avoidance...seriously? This thing just bulldozes through anything thats in it path.I'm not sure what AI stands for in the brand name, unless it means Awful Instrument, because it certainly doesn't mean Artificial Intelligence. If so, this unit got the short end of the stick.Regarding the vacuuming, the little brush that is supposed sweep up any item on the floor seems to do a better job of flinging it elsewhere.Totally not what i expected out of this unit!

Great product. Functions well for what I need it for; Functionality

I love this machine. I live in a very dusty environment with one large long-haired dog. My work requires that I am away from the house (about 1200 sq ') for a week at a time. Whenever I would return, the 1st thing I would notice is all the dog hair under the kitchen table, grit on the floor and on my socks and feet. It was overwhelming and I would put off mopping until I addressed the stuff floating around on the floor. Once I started running the Matrix that all my cleaning anxiety went away. It was easy to download and use the app. I found the mapping fairly accurate and easy to select just a room or schedule running while the dog and I are out. It still bugs him but it's worth the dog anxiety to keep his fluff picked up. I have not used the mop and may not since it's even enough now to run the robot vacuum and then do a quick mop.This robot runs on luxury vinyl and carpet. It also get onto corners and does not bump into my furniture. I have watched it run and it does as good a job, if not better as I could with a broom on the vinyl. Overall, I am very pleased with the machine and would recommend it if you have an open living floor plan and few obstacles. It did get stuck a couple of times tryng to get behind the couch but typically it runs for about 90 minutes, empties itself and return to the dock with no issues. I did watch for a good price on a refurbshed model during the holidays. Absolutely no regrets in spending the bucks on this one.

To start I bought this item originally and it came with no auto empty tank contacted Amazon they said keep that one and will send you another with a complete replacement cool thank you. Then the other arrived with everything it said it came with go and set it up and it will not map the area to clean tried several times. It’s now back in the box to be sent back because it doesn’t work !! Very disappointed with the product.

I can't believe I paid to upgrade my roborock (so I could have the auto emptying feature. I figured shark would be competent. Boy was I wrong!I only have one dog, a German Shepherd, and it won't even pick up the hair from him. It's like it doesn't have enough power to empty everything into the base so hair gets stuck in the exit port and then I get an error message every time and have to go pull it apart and clean everything out by hand. And the hair gets lodged in every part exposed to air flow. And then the vacuum doesn't even pick up the hair off the hard floor very well.... Forget the carpet.It also goes in random patterns and I don't know if it's doing the whole floor. My robo Rock used to do the perimeter then go back and forth until the whole floor was covered. And it would show me the history, with every path tracked so I knew exactly where it went. The shark only has shaded areas showing what rooms were done!!RoboRock mapping was much more versatile. I could map out any part of the house and set a cleaning schedule for it. I could schedule any room or combination of rooms and any day and time. I could draw areas and merge them to create whatever shape I needed.With the shark, if you want to set a schedule for something, you get just one option, ONE time per day.I AM SO DISAPPOINTED!! I need to go find my paperwork and, if I'm still within the return window, it's going back!! (I probably could have done it in the time it took to write this)

Works pretty good gets the corners well!!

This vacuum mop is awesome. I am able to use my phone to schedule. I can label the rooms and tell it where to clean. I can ask it clean more intensely in certain areas. Super helpful around the house. It is quite loud. Battery life isn’t super long but it’s able to clean my entire house and return to the dock to resume charging.